Welcome to Essentials by Dr Amna. By using our website and purchasing our products, you agree to the following terms and conditions:
1. Orders & Payments
- All prices are listed in PKR (Pakistani Rupees) and include applicable taxes unless stated otherwise.
- Orders are confirmed once payment is received in full.
- We accept payment via credit/debit cards, bank transfer, and cash on delivery (COD) where applicable.
2. Shipping & Delivery
- We offer nationwide delivery across Pakistan. Standard shipping time is 3–5 business days.
- Shipping costs may vary depending on your location and order size.
- Delays due to weather, public holidays, or courier disruptions are out of our control.
3. Returns & Refunds
- Due to the nature of skincare products, we do not accept returns on used or opened items.
- If you receive a damaged, expired, or incorrect product, please notify us within 48 hours of delivery for a replacement or refund.
- Refunds (if applicable) are processed within 5–7 working days after approval.
4. Product Use & Safety
- Always perform a patch test before full application.
- Our products are dermatologist-formulated but results may vary based on individual skin types and conditions.
- Essentials by Dr Amna is not responsible for allergic reactions, misuse, or incorrect application.
5. Intellectual Property
- All content on this website—including product names, images, and text—is the property of Essentials by Dr Amna and may not be reproduced without written consent.
6. Privacy & Data Use
- We respect your privacy. Any personal information you share with us will only be used to fulfill your order and improve your shopping experience. See our Privacy Policy for full details.
7. Policy Updates
- We reserve the right to update or modify these terms at any time. Any changes will be posted on this page.
For any questions, please contact us at:
📧 essentialsbydramna@gmail.com
📞 +92 3223 309 894
